You need help?

Hello,
I could activate the connection with my dometicz, but I could not activate the skill in Alexa. When I click on activation I only will be transferred to the Alhau site and my active connection will be displayed. But the skill isn't activated in Alexa. 

Any Idea

Best regards

Ralf

Hello,

Thank you for using ou skill.
To be sure could you confirm us the "activation process" :

1. You created an account on alhau, filled your domoticz connection and got the "Connection is ok" confirmation (seems good in your message)
2. You downloaded the "Alexa mobile app" on your phone and chose the "Alhau" skill
3. You clicked on "activate" then you were re-directed to Alhau website
4. You used your Alhau credentials to log in 
5. You were re-directed to Alexa and the "Skill is activated" message is displayed.

If I have properly understood your message, you didn't manage to reach step 5.
If you did all the process like described, could you send us the "error message" ?
Did you try several times? (Alexa wait for a login answer for a limited time and sometimes our server is a bit too long to answer).
From which country are you trying to connect your Domoticz server?

You can also send us an email your Login/Password and URL to access to your Domoticz server (only read access for security reason)  to contact.alhau@gmail.com.
It would help us to do some tests and check in our server what happens.

Best,

Alhau Team

Hello,
thank you for your fast response. I get it working with your hints. I solved my problem as I describe:
1. I tried to activate with my Safari browser on my MacBook. After trying to install the skill with my Smartphone, the installation works fine. 
2. My second problem was, that Alexa did not find my Domoticz equipment. The problem was, that I only had IPV6 connection from the outside world. I need to use a IPV4 to IPV6 Portmapper, some Alexa libraries do not support IPV6. After I changed this and reconnected the Skill Alexa was able to find my equipment. 

Thank for your work with this skill. 
One last problem is, that Alexa recognizes my blinds as lights, so I can open and close them, but I could not stop them in the middle. And because I do not speak france, its hard to use the forum and the plattform, because everything is in france language. 

Best regards

Ralf

Hey,

We are happy you manage to solve your problems.
1. We ll check the issue on Safari (maybe our website is bugged on it but Alexa test team validate the login process).

2. Concerning the connection with your Domoticz server, Alexa never access directly to it.
Alexa only talk to Alhau and Alhau talk to your server and Alexa (you ca see it as a bridge).
But Alhau is hosted by AWS and the version of the software which run Alhau is forced by AWS.

So the IPV6 pb is probably due to AWS limitation of software configuration.
We ll do some tests, if the problem is on the software side we would be able to fix it.

Concerning the "lights" it's an Alexa limitation.
Alexa do not support blinds, so Alhau convert them to lights.
You can use percentage to set the blind to a position :
- "Alexa set <device name> to 50%" => will set the blind at the middle of it's position.

If you are using a venitian blind and you want to move slates to the middle, we had a special function to stop the slats:
Tells Alexa to open or close the blind and ask alexa to set the blind to 50%. If the blind is a venitian (and only for this type), Alhau will send a "stop" command, and your slats will stop moving.
We don't have better choices for now for venitian blinds because they are not supported by Alexa.

We are sorry for the lack of multilingual support, we are a little team and it takes time to write documentation, fix bugs and work on others projects ;)

Thank you for your feedbacks and keep us informed about your blinds problems.

Best,

Alhau Team

according to this thread:
https://forums.developer.amazon.com/questions/4391/is-ipv6-supported.html

It seems Aws do not support IPV6 access from Lambda (and Alexa skill by the way).
We should Update Alhau documentation to explain it in the login process.

Hi, i write here because the English help section not working.
First of all compliment for the skill and thabks to share it for free, that's amazing.
I would like to ask one thing as possible suggestion: is it possible to introce an option to import inside alexa not all the devices but only some devices?
A possible discrimination could made by importing all devices or only the devices that are setted in domoticz as favorite (using the star in domoticz )
This is very usefull for example to avoid import in alexa such devices that are using for example as dummy device for automation or for domoticz script in lua or dzvents.

The issue is that if i imoort the devices at first time, and then delete the devices that i do not need in alexa, if i need to add a new device, yeelight for example or a new device that i created in domoticz, the skill will not add only the latest sensor, but will add again alla sensor, and i have to delete manually every sensor that i do not need because they are imported again.

So every update i need to delete all sensor that do not want in alexa starting from the beginning.

Is is possible to have this option?
Maybe another solution couod be before import select what i want and what i do not want?

I have more then 100 device... And inside alexa i need just 30-40
Every time that i update the list of device i have to delete devices that i don't need starting fronn a list of 100 devices :(

Thanks!

Hi,

thank you for reaching us.
This option is already possible : You have to create a specific user for Alhau (specific login/password).
Then in your domoticz menu go to "setup">"more option">"edit user".

In the user description line you should have a "set devices" button.
It will open a list with all your device.
You just have to select those you want to be shared with Alexa. Alhau will only manage to discover the devices you choose so Alexa will only see those devices, not all your devices.

Don't hesitate to ask us if you have any problem to configure a specific user.

Take care of you during covid,

Alhau Team

Hello, i am Connect to domoticz but i have nothing selectet vor the user alhau but i get everithing from domoticz( all devices)
I need only selectet devices

The user for alhau has no selectet a but i get all

Hello,

thank you for reaching us.
Don't hesitate to talk with us using your native language (German I guess?)

I wrote an answer in another topic you wrote in the "public" channel, but the topic has any screenshot so my answer was not suitable.
With your screenshot I can see you already created a user in Domoticz.
By default, new users have 0 devices selected.

If you want to "select" one, just click on it and domoticz will move it from the left column (available devices) to the right column (selected devices for this user).
You can use the right arrow on the top-right corner of the left column to select all (move all to the right) if needed.
You can unselect a device by clicking on it to mode it from the right column to the left column.

When you are done, please remove all devices from Alexa and re-launch a new discovery process.
Alexa should display only devices you selected.

Don't hesitate to contact us if you face any problem.

Best,

Alhau Team.

hi, i'm using alhau since more than one year and it's fantastic!!!
i have an issue related to blind domoticz -> alhau -> alexa
i know that alexa recognize blind / shutter as a dimmer light, and i used like this since a year without any issue.
domoticz introduced some months ago a new option for blind: "blind + stop" (you can see it clicking on button "modify" of device and then you can choose: blind, blind inverted, blind+stop etc....)
of course alexa can't manage the stop button, but this is not a matter, the matter is that if in domoticz i select blind+stop alhau app can't import inside alexa the device.
maybe because blind+stop it's been recently release by domoticz so alhau it's not aware about that.......
can you please fix it so alexa can import also blind+stop device?
of course alexa will not have the stop function, but it will not be a mater.... it will be great if also a domoticz device type as "blind+stop" can be imported as a normal light dimmer like alhau actually do for domoticz device type "normal blind" (without stop function)
can you please assist on that?
thanks!!!!!

Hi,

You are right, new devices need to be added to Alhau.
We take this choice to prevent bad device discover.

Could you send us an extract ?

Connect to your Domoticz server and change the end of the URL from /#/Dashboard to /json.htm?type=devices&used=true&filter=all  
For example you should have http://192.168.1.27:8080?/json.htm?type=devices&used=true&filter=all 

Copy past the result displayed in a file and send it by mail (contact.alhau@gmail.com).

Best,
Alhau team

hi, thanks for support, you are amazing!!!
i sent the email with the requested file as a txt.
please let me know if you received the email just to avoid that for some reason it will be placed as a spam :)
thanks again, if you need more info from my side i'm fully avaliable.

Hi,

we received you email and will continue the discussion by email.
I hope we can fix it quickly.

best,

Alhau team